Pro Plan Subscription Terms

PRO PLAN SUBSCRIPTION TERMS

Version 2026-08-17

Introduction

These Pro Plan Subscription Terms (the “Pro Plan Subscription Terms”) govern your subscription to the Pro plan (the “Pro Plan”) made available to users of platform.ecopiatech.com (the “Ecopia Platform”), which is operated by Ecopia Tech Corporation (“Ecopia”), an Ontario corporation with offices located at 661 University Avenue, Suite 1120, Toronto, ON, M5G 1M1. By subscribing to the Pro Plan, or by accessing the Ecopia Platform through an account subscribed under a Pro Plan, you acknowledge that you have read, understood and agree to be bound by these Pro Plan Subscription Terms.

If you are subscribing to the Pro Plan on behalf of a company, organization or other legal entity, you represent and warrant that you have the authority to bind that entity to these Pro Plan Subscription Terms, and references to “you” in these Pro Plan Subscription Terms mean that entity.

Ecopia may modify these Pro Plan Subscription Terms at any time and without notice, therefore, you should review these Pro Plan Subscription Terms regularly. Where a modification changes the fees, the Credit amounts or the benefits applicable to a subscription that is already in effect, that modification will apply to you as of the commencement of your next Renewal Term, as described in the section titled “Changes to the Pro Plan”.

Additional Terms

These Pro Plan Subscription Terms form part of the Additional Terms referred to in, and are incorporated by this reference into, the Ecopia Platform Terms of Use (the “Platform Terms of Use”). The Platform Terms of Use continue to apply to your access to and use of the Ecopia Platform in full, and these Pro Plan Subscription Terms are in addition to, and do not replace, the Platform Terms of Use. If there is a conflict between these Pro Plan Subscription Terms and the Platform Terms of Use with respect to the subject matter of your subscription, these Pro Plan Subscription Terms will control to the extent of that conflict. Nothing in these Pro Plan Subscription Terms grants you any license to, or any right to use, any Ecopia Products. Where you purchase a license to any Ecopia Products through the Ecopia Platform, that license is governed by the applicable End User License Agreement (the “EULA”) or Distributor License Agreement (the “DLA”), as described in the Platform Terms of Use. Capitalized terms used but not defined in these Pro Plan Subscription Terms have the meanings given to them in the Platform Terms of Use or elsewhere in the Additional Terms.

Eligibility

The Ecopia Platform and subscription to the Pro Plan may be made available by invitation only. Ecopia may accept or decline any subscription request in its sole discretion and may withdraw an invitation to the Ecopia Platform or to the Pro Plan at any time. You must have a registered Ecopia Platform account in good standing in order to subscribe to and maintain a subscription to the Pro Plan.

Subscription Term and Renewal

Your subscription to the Pro Plan begins on the date Ecopia confirms your subscription and successfully processes your first payment (the “Subscription Start Date”) and continues for the billing period you selected, being one month or one year (the “Initial Term”). Details will be printed on your subscription receipt.

Following the Initial Term, your subscription will automatically renew for successive terms of the same length as the Initial Term (each, a “Renewal Term”), unless either you or Ecopia gives written notice of non-renewal at least thirty (30) days before the end of the then-current Initial Term or Renewal Term. You may give notice of non-renewal through the Ecopia Platform where that functionality is made available to you, or in accordance with the paragraph titled “Notices” in the section titled “General”. The Initial Term and each Renewal Term are together referred to as the “Term”.

Where you give notice of non-renewal, your subscription will continue on its existing terms until the end of the then-current Initial Term or Renewal Term, and will then end. Where notice of non-renewal is not given within the period described above, your subscription will renew and you will be charged the applicable Subscription Fee for the next Renewal Term.

Ecopia may decline to renew your subscription, and may change the Subscription Fees, the Credit amounts or the benefits applicable to the Pro Plan as of the commencement of a Renewal Term, in each case on notice given at least thirty (30) days before the end of the then-current Initial Term or Renewal Term. Where you do not agree to a change of that kind, your remedy is to give notice of non-renewal in accordance with this section.

Subscription Fees and Billing

The fees payable for the Pro Plan (the “Subscription Fees”) are as presented to you when you sign up for your subscription through the Ecopia Platform, which will be detailed on your subscription receipt. Subscription Fees are billed in advance on the Subscription Start Date and on each corresponding day of each subsequent Renewal Term (monthly or annual).

All Subscription Fees are stated and payable in United States dollars. Subscription Fees are billed in advance, are non-refundable except as expressly set out in these Pro Plan Subscription Terms, and are not contingent on your use of the Ecopia Platform, your use of Credits or the number of orders you place.

When you subscribe to the Pro Plan, you will be redirected to a third party service to provide your payment information, and you authorize Ecopia and that third party service to charge your designated payment method for the Subscription Fees on a recurring basis, together with any applicable overage amounts and Taxes, until your subscription ends. You are responsible for keeping your payment information current, accurate and complete.

The Subscription Fees are exclusive of all sales, use, value-added, goods and services, withholding and other taxes, duties and similar charges (“Taxes”). Such Taxes may be charged by the third party service - you are responsible for all Taxes applicable to your subscription.

Where a payment of Subscription Fees is declined or is otherwise not received when due, Ecopia may suspend or terminate your subscription, the deposit of Credits, the Pro Plan Discount and your access to the Ecopia Platform, in each case in accordance with the section titled “Suspension and Termination”. Overdue amounts may bear interest at the rate of one and one-half percent (1.5%) per month, or the highest rate permitted by applicable law, whichever is lower, calculated from the date the amount became due.

Data Credits

“Credits” are a prepaid balance made available to you as part of the Pro Plan, which you may apply toward the purchase of licenses to Ecopia Products through the Ecopia Platform. One (1) Credit has a redemption value of one United States dollar (US$1) against the price of an order, and may be referred to on the Ecopia Platform as one dollar of data credits.

Credits are deposited to your account upon Ecopia’s receipt of each payment of Subscription Fees. Credits available in your account are applied automatically toward the price of each order you place through the Ecopia Platform, after the Pro Plan Discount has been applied. Where the price of an order exceeds your available Credit balance, the balance of the price is payable as described in the section titled “Overages”.

Credits are valid only for the billing period in which they are deposited. Credits deposited under the monthly Pro Plan expire at the end of the billing month in which they are deposited. Credits deposited under the annual Pro Plan expire at the end of the twelve (12) month Term in which they are deposited. Unused Credits do not carry forward to any subsequent billing month or to any subsequent Term, are not replaced, and are forfeited on expiry.

Credits are also forfeited, and your Credit balance is reduced to zero, on the date your subscription to the Pro Plan ends for any reason, including where your subscription is not renewed, is cancelled, is terminated by you or by Ecopia, or lapses as a result of non-payment. Where a subscription ends and you later subscribe to the Pro Plan again, Credits forfeited on the earlier subscription are not reinstated.

Credits are not currency, are not a deposit, are not a stored-value or gift instrument, and do not constitute your property. Credits have no cash value, cannot be redeemed for cash, and are non-refundable, non-transferable and non-assignable. Credits may not be sold, traded, gifted or otherwise transferred to any other person, whether or not that person is a Team Member or another user of the Ecopia Platform. Credits may not be applied toward Subscription Fees, Taxes, third party fees, or any amount other than the price of an order for a license to Ecopia Products placed through the Ecopia Platform.

Ecopia may correct any error in the number of Credits deposited to or deducted from your account, and may adjust your Credit balance accordingly, including where Credits were deposited in error, deducted in error, or obtained in a manner that is inconsistent with these Pro Plan Subscription Terms or the Platform Terms of Use.

Credits awarded to you under the Platform Referral Program are governed by the Platform Referral Policy, including the expiry and other conditions set out in that policy, and the expiry provisions of this section do not apply to them.

Pro Plan Discount

During the Term, you are entitled to a discount off the price of every order you place through the Ecopia Platform, in the amount presented to you when you sign up for your subscription through the Ecopia Platform, and which will be detailed on your subscription receipt (the “Pro Plan Discount”). The Pro Plan Discount applies whether the order is paid for using Credits, by credit card (or other agreed-upon method of payment), or by a combination of the two.

The Pro Plan Discount is calculated on the price otherwise applicable to the order on the Ecopia Platform, and is applied before Credits are applied and before Taxes are calculated. Unless Ecopia expressly agrees otherwise, the Pro Plan Discount does not apply in addition to any other discount, promotional pricing or custom pricing that may be made available to you, and where more than one discount could apply to an order, only the greater discount may be applied.

The Pro Plan Discount applies only to orders placed during the Term. It is not applied retroactively to orders placed before your Subscription Start Date, and it ceases to apply to orders placed after your subscription to the Pro Plan ends.

Overages

Where the price of an order exceeds your available Credit balance, your available Credits will be applied toward the price of the order and the remaining balance (an “Overage”) is payable by credit card (or other agreed-upon method of payment) at checkout. Where you have no available Credits, the full price of the order is payable by credit card (or other agreed-upon method of payment) at checkout.

Overages are subject to the Pro Plan Discount, and you may continue to place orders and pay Overages on a pay-as-you-go basis for the remainder of the Term. Where additional Credits are deposited to your account at the commencement of the next billing month or the next Term, those Credits will be applied to subsequent orders as described in the section titled “Data Credits”. Amounts paid as Overages are not converted into Credits and do not increase your Credit balance.

Team Members

The Pro Plan permits you to designate an increased number of individuals (compared to the Starter Plan) to access the Ecopia Platform in connection with your account (each, a “Team Member”). The total number of Team Members permitted under a Pro Plan is the amount presented to you when you sign up for your subscription through the Ecopia Platform and which will be detailed on your subscription receipt.

Ordering and No Refunds

Orders placed under the Pro Plan are subject to the section of the Platform Terms of Use titled “Purchasing Ecopia Products”, including the acceptance, quality assurance and refund provisions set out in that section.

Without limiting the foregoing, no refunds will be provided for Ecopia Products after you have accepted them and access to download the Ecopia Products has been granted, whether the order was paid for using Credits, by credit card, or by a combination of the two. Credits applied to an order are consumed on acceptance of the order and will not be reinstated, except where Ecopia elects to do so in its sole discretion.

Subscription Fees are separate from the price of any order, and no portion of any Subscription Fee is refundable on the basis that you did not place an order, did not use your Credits, or were dissatisfied with any Ecopia Product.

Changes to Your Plan

You may request a change to your plan, including a change between the monthly and annual Pro Plan, an upgrade from the Starter plan, or a downgrade to the Starter plan, through the Ecopia Platform where that functionality is made available to you, or by contacting Ecopia. Any change to your plan is subject to Ecopia’s acceptance in its sole discretion, and takes effect at the commencement of your next Renewal Term unless Ecopia expressly agrees otherwise in writing.

Where your plan changes to the Starter plan, the Pro Plan Discount ceases to apply, your Credit balance is forfeited as described in the section titled “Data Credits”, and the number of Team Members permitted under your account is reduced to the number permitted under the Starter plan. Ecopia may deactivate Team Member accounts in excess of that number.

Changes to the Pro Plan

Ecopia may change the Subscription Fees, the Credit amounts, the Pro Plan Discount, the number of Team Member seats and any other benefit or feature of the Pro Plan at any time. Where a change of that kind applies to a subscription that is already in effect, it will take effect as of the commencement of your next Renewal Term and Ecopia will give you notice in accordance with the section titled “Subscription Term and Renewal”. Ecopia may also change, suspend or discontinue any feature of the Ecopia Platform at any time, in accordance with the Platform Terms of Use.

Suspension and Termination

Ecopia may suspend or terminate your subscription to the Pro Plan, your Credit balance, the Pro Plan Discount and your access to the Ecopia Platform, in whole or in part, immediately and without notice, where:

(a) any Subscription Fee, Overage or Tax is not paid when due;

(b) you or any of your Team Members breach these Pro Plan Subscription Terms, the Platform Terms of Use, the EULA, the DLA or any of the other Additional Terms;

(c) Ecopia withdraws your invitation to the Ecopia Platform or your account is otherwise closed; or

(d) Ecopia is required to do so by applicable law.

You may terminate your subscription by giving notice of non-renewal in accordance with the section titled “Subscription Term and Renewal”. Except where Ecopia expressly agrees otherwise in writing, termination by you takes effect at the end of the then-current Initial Term or Renewal Term, and Subscription Fees already paid are non-refundable.

On the date your subscription to the Pro Plan ends or is terminated for any reason: your entitlement to Credits and to the Pro Plan Discount ceases; your Credit balance is forfeited as described in the section titled “Data Credits”; the number of Team Members permitted under your account is reduced to the number permitted under the Starter plan and Ecopia may deactivate Team Member accounts in excess of that number; and your account may revert to the Starter plan or be closed, at Ecopia’s discretion. Termination does not relieve you of any obligation to pay amounts that accrued before the effective date of termination.

Licenses to Ecopia Products that were validly granted to you under the EULA or the DLA before your subscription ended are not affected by the end of your subscription, and continue in accordance with their terms.

Confidentiality

The Subscription Fees, Credit amounts and other commercial terms of any custom or negotiated arrangement between you and Ecopia in respect of the Pro Plan are Ecopia confidential information, and you must not publish or disclose them to any third party without Ecopia’s prior written consent.